Shipping Policy

1. Shipping Range
We currently provide shipping services to many countries including the United States, Canada, the United Kingdom, Germany, France, Australia, Japan, South Korea, etc. We are always committed to bringing a high-quality shopping experience to customers around the world, and are constantly working to expand our service range. In the future, we will provide shipping services to more countries and regions, so that customers all over the world can easily own our exquisite bracelets. Orders are shipped by default using UPS, USPS, and FedEx.

2. Shipping Companies
Orders are shipped by default using UPS, USPS, and FedEx. 

3. Shipping TimeOnce you complete the payment, it usually takes 1-3 business days to process the order. Please be patient and we will arrange the shipment for you as soon as possible.

4. Shipping Time
It is estimated to take 7-12 days to deliver from the date the order is processed. Please note that the shipping time is only an estimate and the actual delivery time may vary due to various factors.

5. Shipping Cost
Free shipping is available for orders over $55. If the order amount is less than $55, the specific shipping cost will be displayed on the checkout page. Generally speaking, the shipping cost for small orders is between $5-10, and the specific amount will be calculated based on your delivery address and order weight.

6. Tracking your order
After your order is shipped, we will send you a shipping notification with a tracking number via email. You can use the tracking number to check the shipping status of your package in real time on the website of our cooperating logistics carrier.

7. Order cancellation
Once an order is shipped and delivered, it cannot be cancelled. Please carefully confirm your order information before placing an order.

8. Address filling
To ensure that your package can be delivered smoothly, please be sure to fill in the delivery address completely and accurately. Please use the correct abbreviations and use spaces reasonably. We are not responsible if the package cannot be delivered or other problems occur due to incorrect address filling. If you find that the address is filled in incorrectly, please send an email to contact@lienthelp24h.com to contact us as soon as possible.

9.Order Tracking
Once your order has shipped, you will receive a tracking number via email/SMS. You can track your shipment through the carrier’s website.

10. Package not received
If your package tracking information shows that it has been delivered, but you have not actually received the package, please contact us as soon as possible. We will assist you in communicating with the logistics carrier and try our best to resolve the problem.

11. Force majeure
We are not responsible for package delays, loss or damage caused by force majeure such as natural disasters, wars, strikes, public health events, etc. However, we will keep in touch with you and assist you in negotiating a solution with the logistics carrier.

12. Taxes
For international orders, customs duties may be incurred, and such fees are borne by the buyer. During the customs clearance process of the goods, you may need to cooperate with the local customs to provide necessary documents or information to complete the customs clearance procedures.

If you have any questions about our shipping policy or need further assistance, please feel free to contact our customer service team at contact@lienthelp24h.com. We will serve you wholeheartedly!